Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, shipments may be delayed slightly. If there is a significant delay, we will contact you via email.
Shipping Time
Estimated delivery time is approximately 7 business days, depending on the customer’s location and local courier services.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.
From time to time, we may offer free shipping promotions on selected orders or regions.
International Shipping
We currently ship to selected countries within Europe and other international destinations where available.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Please allow up to 48 hours for tracking information to update.
Incorrect Address Information
Please ensure that all shipping information is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for reshipment.
Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact us at:
Email: info@airstyra.store
We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product.
We will review the issue and provide a replacement or refund where applicable.
Contact Information
A2 TREID 1 Ltd.
156 Boyan Bachvarov Str., Bulgaria
Email: info@airstyra.store